Tikkurila Privacy Policy

Date: 22.1.2019

1. The data controller

Tikkurila Oyj
Heidehofintie 2
01300 Vantaa

2. Contact information

Tikkurila Oyj
PL 53, Heidehofintie 2, 01301 Vantaa, Finland
email: dataprotection (at) tikkurila.com

3. The purpose for processing customers’ personal data and legal grounds for processing

Tikkurila is processing customers’ and/or their contact persons personal data to take care of the business related sales and marketing activities regarding Tikkurila’s operations.
The purpose of the processing personal data is to:
-    improve the quality and selection of Tikkurila’s products
-    improve customers knowledge and awareness of our products
-    follow our offering activities
-    invite potential customers to our events
-    support our sales
-    advertise and marketing our products
The processing is based on Tikkurila’s legitime interest or data subject’s consent.

4. Collected personal data

The personal data, which is collected by Tikkurila, may, inter alia, include the following kind of data as well as changes to those:
- first name, sure name, title, duty and/or other work related information, phone number, email address, mail address, age range, gender, name of the company the data subject represents

5. Cookies

Tikkurila’s websites use cookies. Cookies are small files that are sent to a user’s device from a website and saved in the user’s browser while he/she is browsing the website. Then the user return to the same website again, the data saved in the cookie can be retrieved by the website in order to notify the website of the previous activities of the user on the website.
When visiting Tikkurila’s websites, a cookie can be placed on your device in order to facilitate the use of our websites. You can disable the use of cookies by changing browser settings, but this may delay the operation of Tikkurila website and even prevent access to some parts of it. When you browse Tikkurila website and your settings accept cookies, this is considered as your express consent for the use of cookies at Tikkurila websites.

6. Online marketing and marketing automation

Tikkurila may use partner services to provide targeted online advertising. The service providers may add cookies or tracing elements to collect data regarding your online visits in order to target Tikkurila communication to you.

The marketing automation and remarketing tools employed by Tikkurila use third-party cookies. When a user visits our site, the browser will receive a unique identifier regarding the visit. If the user discloses personal data, for example, by filling out a contact form or clicking links in e-mail messages sent by Tikkurila, the unique identifier may be associated with the personal data disclosed by the user.

7. Regular sources of information

Main part of the information is collected from the data subject or from the company he/she represents. Personal data can also be collected from third parties, like organizations which organize different kind of construction or paint related events or activities.

8. Regular transfers of data and transfers of data to countries outside European Union or European Economic Area

Tikkurila uses external services providers for processing personal data on behalf of Tikkurila for the purposes mentioned in this Privacy Policy. Tikkurila ensures that outsourcing takes place within the rules of the applicable law. The service providers are only allowed to use personal data to provide agreed service to Tikkurila and according to the terms and conditions agreed with Tikkurila.
When processing your personal data Tikkurila is using service providers, servers and resources located in various countries. To some extent the data will also be transferred to other companies belonging to Tikkurila Group. Tikkurila will transfer your data also to countries outside of EU and EEA where the legislation regarding privacy is different from the European laws. Tikkurila will ensure that there are legal grounds for transferring the data and that the data is protected according to the applicable law, especially by using the model contracts of EU Commission concerning data transfer.

9. Storage time of personal data

Personal data will be stored for as long as needed taking account the business needs of Tikkurila, mainly three (3) years after the last active business event between that parties.  

10. Data protection principles

Tikkurila will ensure the data security of collected data by using adequate technical and organizational measures.
Only authorized representatives of Tikkurila and authorized external service providers working on behalf of Tikkurila have the right to process personal data. Tikkurila has given limited access to data only to those persons who need to have the access. The system is protected according to Tikkurila’s Information Security Policy.

11. Your rights concerning personal data

You have the right to ask for a copy of the personal data concerning yourself in the register. The request needs to be made, in writing, to the contact information email mentioned in this Privacy Policy or through the enclosed form.
You have also the right to prohibit Tikkurila from processing personal data in case there are no legal grounds for processing and a right to ask Tikkurila to restrict processing the data. Additionally, you have the right to ask Tikkurila to rectify incorrect data concerning yourself. The request for the above mentioned matters shall be made to the contact information mentioned above.
You have also a right to make a claim to the data protection authority concerning the processing of personal data.

12. Changes to the Privacy Policy

Tikkurila is entitled, from time to time, change the information in this Privacy Policy as well as its practice to handle its customers’ personal data.

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